Simplify Your
Digital Transactions
With Billspot

To create an account, download the Billspot app from your app store, tap on "Sign Up" and provide the required information such as your name, email address, and phone number. Verify your email address and set up your security preferences to complete the registration process.

The auto-renewal feature allows you to schedule recurring purchases of data or bill payments. Once activated, your selected services will automatically renew at your specified intervals without manual intervention, ensuring you never run out of data or miss bill payments.

To convert airtime to cash, navigate to the "Convert Airtime" section in the app, enter the amount of airtime you wish to convert, select your preferred payment method, and confirm the transaction. The cash equivalent (less applicable fees) will be credited to your Billspot wallet or bank account.

Yes! Billspot's multi-recipient feature allows you to send airtime or data to multiple phone numbers simultaneously. Simply select the "Multi-Send" option, add the phone numbers, specify the amounts for each recipient, and complete the transaction in one go, saving you time and effort.

KYC (Know Your Customer) is a verification process required by financial regulations to confirm your identity. At Billspot, we only require your BVN (Bank Verification Number) for identity verification. This helps us prevent fraud, ensure account security, and comply with regulatory requirements while keeping the process simple and straightforward.

Billspot accepts various payment methods including bank transfers, debit cards, credit cards, USSD transfers, and other local payment gateways. All transactions are secured with industry-standard encryption to ensure your financial information remains protected.

Most services on Billspot have minimal or no transaction fees. Where fees apply, they are clearly displayed before you confirm your transaction. For airtime to cash conversions, a small service fee is applied based on the network provider and the amount being converted.

Billspot employs advanced security measures including end-to-end encryption, secure socket layer (SSL) technology, and multi-factor authentication to protect your data and transactions. We also conduct regular security audits and comply with all relevant data protection regulations.

If a transaction fails, first check your transaction history in the app to verify its status. Most failed transactions are automatically reversed within 24 hours. If you don't see the reversal, you can report the issue through our in-app support feature or contact our customer service team directly for prompt resolution.